Product Development Strategic Consulting Team Collaboration

HUMAN FACTORS, USER EXPERIENCE & DESIGN

Amazing product design doesn’t happen by accident. Evidence drives our design process to ensure the right utility and user experience is baked into a product from the start. User research tests our assumptions and validates solutions, enabling us to create targeted product designs that meet business goals and resonate with users.

 

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Human Factors and Usability Engineering for Medical Devices

Are you looking for a usability team that can get you to summative usability testing?

Our process includes Use Failure Mode and Effects Analysis (uFMEA) and structures a formative test plan conforming to IEC 62366-1:2015 and FDA human factors and usability engineering standards to ensure a successful summative usability test.

Usability research is foundational in the creation and commercialization of effective and compliant medical devices. PCS has 20+ years of medical device development experience translating user needs and regulatory requirements into ergonomic, safe devices that elevate the user experience through better workflow, usability and effectiveness. Our usability team specializes in early stage user needs definition, risk analysis, and formative user testing for surgical tools, ventilators, diagnostic devices, apps, web portals and more.

 

 

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User Experience Design

Do you want to develop products that users fall in love with?

A great user experience measurably increases product adoption, engagement, and ROI. We conduct user research to gain insight to pain points, desires and nuances that can differentiate your product in a competitive market.

Some UX services we offer:

  • User Workflow

  • Task Analysis

  • Journey Mapping

  • Storyboards

  • Heuristic Evaluation

  • Competitive Analysis

  • Recruitment Screener Writing

  • Surveys

  • User Interviews

  • Ethnographic Field Study

  • Contextual Inquiry

  • Usability Testing

  • Prototype Testing

  • A/B and Preference Testing

  • UI Testing

  • Interaction Testing

 

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Industrial Design

What makes a product beautiful?

At PCS, we believe that the sum of a full user experience is reflected in a product's beauty. Our designers are obsessed with the micro and macro details of product aesthetics, interactions, and utility. How these elements make a user feel about the product becomes its brand identity.

UX and ID Teamwork

We work early in the development process to incorporate user needs and wants into experiential mockups to validate assumptions, test usability, and verify user acceptance. With our UX and ID teams working together, we create beautiful, emotive, and effective products that delight users and build brands that users are passionate about.